The rise of digital bosses: They can hire you — and fire you

The use of artificial intelligence and machine learning (AI/ML) has exploded just as managers and executives are adapting to hybrid work environments and struggling to oversee remote employees.

A recent report from research firm IDC predicts that by 2024, 80% of Global 2000 companies will use AI/ML-enabled “Digital Managers” to hire, fire, and train workers in jobs measured by continuous improvement — but only one in five companies will get any real value from the move without human engagement.

The ongoing worldwide COVID-19 pandemic has forced many companies to adopt new work models, ranging from fully remote to “hybrid” approaches where individuals and teams work at or across multiple digital and physical locations.

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