Outage: Voicemail and MyVoIP Web-Portal is unavailable

PEOPLE AND LOCATIONS IMPACTED:
All students, faculty, and staff at all Penn State locations

IT SERVICE(S) IMPACTED:
Voicemail and MyVoip Web-Portal Accessibility Issue

DATE AND TIME:
Issue began at 8:01am ET on 03/29/19 with no current estimate on resolution.

NOTES:
Currently we are experiencing an issue with users being unable to access their voicemail and my.voip web interface.

TECHNICAL INFORMATION:
This alert will be updated as new information becomes available.
Penn State IT users can view additional details in ServiceNow.

RECORD #:
INC1099511

More information: Outage: Voicemail and MyVoIP Web-Portal is unavailable