Resolved: Graduate School Application and ETD Payments through Converge is unavailable

This issue has been resolved. The Graduate School Application and ETD Payments through Converge have been returned to full functionality.

Original Alert:
PEOPLE AND LOCATIONS IMPACTED:
All students and prospective students at all locations that use the Converge payment system

IT SERVICE(S) IMPACTED:
Graduate School Application and ETD Payments through Converge is unavailable

DATE AND TIME:
Issue began at 11:16 AM ET on 04/01/2019 and there is currently no estimated time to resolution

TECHNICAL INFORMATION:
This alert will be updated as new information becomes available. Penn State IT users can view additional details in ServiceNow.

RECORD #: INC1101177

For more information, please contact IT Service Desk (itservicedesk@psu.edu).

For the most current information regarding this alert, please see https://alerts.it.psu.edu/alert-5459.

More information: Resolved: Graduate School Application and ETD Payments through Converge is unavailable

Story added 2. April 2019, content source with full text you can find at link above.