Resolved: Known Error impacting UCS Contacts

It has been determined that in the UCS web interface, Emailed Contacts were not lost during the UCS upgrade, but that indexed and unsaved previously-emailed addresses were available for auto-complete in the previous version of UCS. Operationally, end-users were unknowingly taking advantage of a bug that was addressed during the UCS upgrade. To return to the expected behavior the Add new contacts to Emailed Contacts feature was enabled for all users on June 14, 2017. That setting will ensure that all emailed contacts, from that point forward, will be available for auto-complete in the web interface in the future. For those who wish, Penn State IT can now recover those indexed and previously-emailed addresses and make them available again for auto-complete. To have those contacts restored please email ucshelp@psu.edu to submit a request. This issue only occurred in the web interface. Clients such as Outlook, Thunderbird, and Mac Mail were unaffected.

More information: Resolved: Known Error impacting UCS Contacts