Resolved: Outage LRN (Learning Resource Network) is unavailable

This issue has been resolved, and LRN has been restored to normal functionality.

PEOPLE AND LOCATIONS IMPACTED:
All students, faculty, and staff at all Penn State locations

IT SERVICE(S) IMPACTED:
LRN (Learning Resource Network)

DATE AND TIME:
Issue began at 11:00am ET on 01/22/19 and the vendor does not have an estimated time of resolution.

NOTES:
When attempting to access the LRN website (lrn.psu.edu), users will receive an error.

TECHNICAL INFORMATION:
This alert will be updated as new information becomes available.
Penn State IT users can view additional details in ServiceNow.

RECORD #:
INC1036078

More information: Resolved: Outage LRN (Learning Resource Network) is unavailable