Resolved: Some online applications for Office 365 are slow

This issue has been resolved, and Office 365 has been restored to normal functionality.

Teams from Penn State IT and Microsoft (vendor) continue to troubleshoot and are working to restore service to normal functionality as quickly as possible.

PEOPLE AND LOCATIONS IMPACTED:
Some students, faculty, and staff at all Penn State locations using Office 365 (excluding Penn State College of Medicine and Pennsylvania College of Technology)

IT SERVICE(S) IMPACTED:
Office 365 online applications, especially SharePoint and OneDrive

PEOPLE AND LOCATIONS IMPACTED:
Some students, faculty, and staff at all Penn State locations using Office 365 (excluding Penn State College of Medicine and Pennsylvania College of Technology)

IT SERVICE(S) IMPACTED:
Office 365 online applications, especially SharePoint and OneDrive

DATE AND TIME:
Issue began at 11:21am ET on 08/22/18

NOTES:
If you are experiencing issues, please try using the desktop client version.
Penn State College of Medicine and Pennsylvania College of Technology users are not impacted.

TECHNICAL INFORMATION:
This alert will be updated as new information becomes available. Penn State IT users can view additional details in ServiceNow.

RECORD #:
INC0910888

More information: Resolved: Some online applications for Office 365 are slow