Update: Outage: Cloud Desktop Service is partially unavailable

The estimated resolution time for this issue has been changed to 5pm ET on 03/14/19.

Original Alert Information:
PEOPLE AND LOCATIONS IMPACTED:
Some faculty or staff at all Penn State locations

IT SERVICE(S) IMPACTED:
The Cloud Desktop Service (VDI) supported by Office of the President

DATE AND TIME:
Issue began at 11am ET on 03/14/19 and should be fixed by 3pm ET.

NOTES:
Impacted users may experience slowness or disconnects from their systems and applications during this time.

TECHNICAL INFORMATION:
This alert will be updated as new information becomes available.
Penn State IT users can view additional details in ServiceNow.

RECORD #:
INC1087088

More information: Update: Outage: Cloud Desktop Service is partially unavailable