Customers roast Microsoft over security bulletins’ demise

When Microsoft asked customers last week for feedback on the portal that just replaced the decades-long practice of delivering detailed security bulletins, it got an earful from unhappy users.

“Hate hate hate the new security bulletin format. HATE,” emphasized Janelle 322 in a support forum where Microsoft urged customers to post thoughts on the change. “I now have to manually transcribe this information to my spreadsheet to disseminate to my customers. You have just added 8 hours to my workload. Thanks for nothing.”

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