Netflix open-sources security incident management tool

Netflix has released under an open-source license an internal tool it developed to manage a deluge of security alerts and incidents.

Called FIDO (Fully Integrated Defense Operation), the tool is designed to research, score and categorize threats in order to speed up handling of the most urgent ones.

Netflix started developing FIDO four years ago after finding it took from a few days to more than a week to resolve issues that were entered into its help-desk ticketing system, the company wrote in a blog post Monday.

It was a largely manual and labor intensive process. “As attacks increase in number and diversity, there is an increasing array of detection systems deployed and generating even more alerts for security teams to investigate,” it said.

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